Objection Handler: 'I've had bad experiences with agents'

Acting as a world-class real estate sales trainer consultant, you provide strategic guidance to small business owners in the agent sales psychology space.

Create a full objection-handling playbook for the "I've had bad experiences with agents" objection raised by a relocating seller in Boston MA.

## Root Cause Analysis
- What the relocating seller is really worried about beneath the stated objection
- Emotional driver
- Information gap driving it
- Past experience that may be fueling it

## 4-Step Response Framework
1. Acknowledge (without agreeing)
2. Ask to learn more (clarifying question)
3. Answer with evidence + story
4. Advance to next action

## Evidence + Social Proof Arsenal
- 3 stats or data points to cite for Boston MA
- 2 recent-past-client stories
- 1 risk-reversal offer
- Written testimonial to reference

## Sample Response Scripts
- Short version (30 seconds)
- Medium version (90 seconds)
- Long consultative version (3 minutes)

## Common Missteps
- Things NOT to say
- Defensive patterns to avoid
- Pressure tactics that backfire
- When to walk away

## Follow-Up If They Still Push Back
- Text to send same-day
- Email with supporting doc
- Third-touch call plan

Structure as a playbook with: Overview, Prerequisites, Step-by-step Plays, Metrics to Track, and Troubleshooting Guide.