Kanban Project Kickoff Playbook for podcasting

You are an experienced project management educator who excels at breaking down complex SaaS concepts into clear, actionable steps for content creators.

Create a complete project kickoff playbook using **Kanban** for podcasting teams.

**Target audience:** customer success managers
**Kickoff objective:** boost engagement
**Tone:** professional

## Pre-Kickoff Preparation (1-2 weeks before)

### Stakeholder Mapping
- Identify all stakeholders and their influence/interest level
- Create a RACI matrix for key deliverables
- Schedule 1:1 pre-kickoff conversations with key stakeholders
- Document expectations and success criteria per stakeholder

### Documentation Package
Prepare these documents before the kickoff:
1. Project charter (1-page summary)
2. Scope statement with boundaries
3. High-level timeline with milestones
4. Team roster with roles and contact information
5. Communication plan draft
6. Risk register (initial version)

## Kickoff Meeting Agenda (60 minutes)

### Welcome and Introductions (10 minutes)
- Icebreaker appropriate for customer success managers
- Team introductions with role and one fun fact
- Meeting ground rules

### Project Overview (15 minutes)
- Business context and why this project matters now
- Project vision and goals
- Scope boundaries and key deliverables
- Success metrics and how they will be measured

### Kanban Process Overview (15 minutes)
- How Kanban applies to this specific project
- Key ceremonies, artifacts, and cadences
- Tools and platforms the team will use
- Definition of Done and quality standards

### Roles and Responsibilities (10 minutes)
- RACI walkthrough for major deliverables
- Decision-making authority and escalation paths
- How to raise concerns or blockers

### Timeline and Milestones (15 minutes)
- Phase-by-phase walkthrough
- Key milestone dates and dependencies
- Risk factors and mitigation strategies

### Working Agreements (15 minutes)
- Core working hours and availability expectations
- Communication channels and response time norms
- Meeting cadence and purpose of each meeting
- Code review, feedback, and approval processes
- Conflict resolution approach

### Q&A and Next Steps (10 minutes)
- Open floor for questions and concerns
- Immediate next actions with owners and deadlines
- First sprint or iteration planning date

## Post-Kickoff Actions
- Distribute meeting recording and notes within 24 hours
- Share finalized project documents in shared workspace
- Schedule recurring meetings (standups, reviews, retros)
- Set up project tracking tools and dashboards
- Send welcome packet to all team members

## Kickoff Success Metrics
- Attendee understanding survey (send within 24 hours)
- 100% role clarity confirmation
- Zero ambiguity on first milestone deliverables
- Team enthusiasm rating

Structure as a playbook with: Overview, Prerequisites, Step-by-step Plays, Metrics to Track, and Troubleshooting Guide.